License status on the edge device

Every edge device shows its current license state in the device UI and in the Portal. Use this page to know what each state means and how long a demo will keep running.

Where to find license status

1. Open the device’s detail view — on the edge device’s own UI, or the matching device view in the Portal. The license state is shown as a status pill/card on that view; both the cloud and edge SPAs render the same state.
2. The License state is one of three:
   • Demo — the runtime is operating in trial mode.
   • Activating — an auto-activation request is in flight (a synthetic banner state surfaced while activation runs).
   • Activated — a valid license is installed.

Demo countdown

When the device is in Demo state, the License card displays a countdown showing how long the demo session will keep running.

Note

The countdown is anchored to the current demo session and survives a device reboot — it is not reset by restarting the device. Restarting the runtime, however, starts a fresh demo session: when the runtime stops the demo is marked expired, and when it starts again the countdown restarts from the full validity window.

Caution

When the countdown reaches zero, the runtime stops automatically. Plan activation before the demo ends to avoid an unplanned production stop.

Activation events in the activity log

Activation and license steps are written to the device activity log under the license target. Examples of the wording you will see include:

• License activation status: not configured
• License service reports license expired ('<process>'); runtime will stop.
• Runtime stopped: license expired (process '<process>')

Look for these entries when diagnosing a license problem.

Note

The demo countdown and the activating / activated states are shown on the device’s license pill (for example Demo · <product> · expires in 1h 45m, <product> · Activating…, <product> · Activated), not as separate activity-log lines. The activity log carries the lifecycle entries listed above.

Activate the device

1. Assign the activation token to the device from the Portal (the token is sent to the device as an edge action; the device then runs the activation automatically). The activation key is not typed into a field on the device’s own license card.
2. The device saves the token and triggers auto-activation while it is online.
3. Wait for the state to move from Activating to Activated.

Note

The license panel updates in real time once the activation subscription reports the new state — there is no need to refresh the page after activation completes.