Create an organization (super admin)

Create an organization

If you are signed in with a super admin account, you can create a brand-new organization (tenant) directly from the portal, without going through the public self-registration flow. New organizations are created empty — you then switch into them to configure users, devices, licensing, and HMI projects.

Note

This page is only relevant to super admin users. Standard organization admins manage only their own organization and will not see the Create Organization action.

When to use this

• Onboarding a new customer who should not self-register.
• Setting up an isolated organization for a demo or trial.
• Re-creating an organization with a known name after a cleanup.

Create the organization

1. Open the portal and sign in with your super admin account.

2. Open the Organization manager (/portal/general/organizationManager).

3. Start a new organization (the dialog is titled Create organization).

4. Enter the Name of the organization. You can optionally also fill in Country, City, Street address, and Postal code.

5. Wait for the name-availability check below the field — it shows Name available. or Name already taken. If the name is taken, pick a different one.

6. (Optional) Tick Create initial admin user and fill in the revealed Initial admin user fields:

   • Username
   • Email
   • First name and Last name

   There is no password field — when the organization is created, a password-reset email is sent to the new admin’s address.

7. Click Create.

The new organization appears in the list within a few seconds, with Remote access automatically enabled so you can switch into it right away.

Note

Remote access is enabled on creation so that you, as the super admin, can immediately switch into the new organization. Disable it later under the organization’s security settings once a local administrator has been set up.

What happens behind the scenes

When the organization is created, the platform also provisions, in the background:

• The matching identity-provider group, so users can be assigned to it.
• Default device-service state for the new tenant.
• The default branding theme.

You do not need to take any additional steps — wait for the confirmation notification before switching in.

Caution

The initial administrator you create here is a regular admin within the new organization. They are not a super admin. To grant super admin rights, edit the user in User Management after the organization is created.

Switch into the new organization

1. Open the organization switcher in the top navigation bar.
2. Select the new organization from the list.
3. The portal reloads scoped to that organization. Proceed with:
   • Reviewing the default Settings.
   • Inviting users from User Management.
   • Approving devices under Approved Devices.
   • Uploading HMI projects.

Caution

Until you assign at least one user with the organization admin role inside the new organization, only super admins can manage it. Create an admin user before turning Remote access off.